Custom accessories are made to order in the Salli factory in Finland. Your accessory ships within 3 to 4 weeks and takes about a week to get to you.
No returnson custom accessories.
The manufacturer warrants its products against defects in materials or craft which arise during the course of regular indoor use and for normal wear of genuine leather components, as follows:
Two (2) years for chair accessories and pneumatic foot-control assembly.
See the Salli Instruction Manual (Finland) for complete warranty information.
The accessory must not be used or stored in temperatures lower than + 5 °C. The purchaser's sole claim shall be for repair or replacement, at the sole option of Salli Systems / Easydoing Ltd., of any defective product covered by the warranty.