Items will be shipped within 1 to 3 business days. A confirmation email and tracking number will be sent right after the shipment.
We are pretty sure you will love our Suite Plant product, however, sometimes we just change our minds. Not a problem. If a product does not perform as promised or meet your needs, they’ll do everything they can to make it right. That’s why they are happy to accept returns that meet the following terms and conditions:
• Returns are subject to a 10% restocking fee
• The initial shipping costs incurred by the supplier and the return shipping costs are to be paid by the customer
• Custom orders are non-cancellable
• Items that have been used are not refundable
• For items that are returnable, returns must be shipped back and received at SuitePant 30 days of customer receipt
• Returned items must be in the original cartons and in new condition
• Merchandise returns will not be accepted without prior return authorization from Phil Zen. Contact us at firstname.lastname@example.org and we will assist you with the process.
For detailed information regarding your warranty, please contact PhilZen at email@example.com.